An active contact is not a new prospect
LoopMessage’s dedicated Light plan starts at $59.99 monthly and lists up to 300 unique active daily contacts. That wording describes an active-contact allowance; it should not be read as permission to start 300 new outbound relationships every day. The provider sets separate requirements for initiating conversations.
Its published workflow includes an API and no-code integrations. An agent team should identify the actual place where replies will be handled before choosing the API subscription.
Options change the monthly bill
The detailed pricing page adds $15 monthly for a phone number, $15 for SMS/RCS fallback and call forwarding, and $30 for initiating conversations. It also lists one-time fees. A Light setup with those three options would be $119.99 monthly before other costs.
Outbound requires the dedicated sender and initiation option, completion of warm-up, and an eligible recipient relationship under the provider’s rules. Put those conditions in the rollout schedule rather than treating checkout as the final setup step.
Where agents should spend test time
Check the fallback conversation and the way incoming media is shown to a person. Have two staff members work the same customer at different times, using the CRM or integration intended for production.
The service may suit a team that wants channel flexibility and can configure the surrounding workflow. Confirm the full option set, support arrangement, and handoff behavior before deciding that the low base price makes it the best fit.